Connection to CRM system is similar to that of connection to R/3 or for the matter BW, which have been mentioned in earlier wikis. Just incase you are looking for CRM System connection then follow the below process.
Note: You will be needing Portal Super Admin Role to create a connection to CRM system and also need to have acess or atleast the details of CRM server to create system.
1) Go to System Administration
2) Go to System Configuration
3) Go to Portal Content (Right Side Panel), open that folder.
4) Right Click on Portal Content, a Panel is displayed select "System (from Template)".
