How to Reset Password and Unlock User ID in SAP EP

Log in to Portal with User administration user ID.

After logging in,

Go to User Administration

Following screen will be displayed.

Enter the User ID for which password Reset / Unlock is required and click on GO.

 (As shown in the following image)

If User ID does not exist, following message is displayed.

“No element Found”

 

If User ID exists, then details will be displayed.

 

To Unlock the User ID:

Search for the user and Select it.

Lock status of User ID can be found from the details displayed as shown below.

If status is    

  then User ID is Locked state.

If status is   

 
 then User ID is in unlocked state.

 

To unlock, click on Unlock. 

Following screen will be displayed.

Enter the Message and click on Unlock just below it.

That’s it the User ID is unlocked.

To Change/ Reset the password :

Select the USER ID in the table after searching the User ID.

After that selecting the USER ID in the table.

Details will be displayed as shown below.

Click on Modify.

Enter the new password in Define password and Confirm Password.

And click on Save.

Now the password is reset / changed.

And a successful message is displayed. 

As shown below.